Customer Survey Fields marked with * are required. 1 is the lowest and 10 is the highest ranking. Rate your agent *Please select the Travel Advisor you work with Select Agent Alvin Parker Angela Wright Angelica Ruiz Rodriguez Anita Beishuizen Anne Bird Ashley Hillary Brent Coate Chris Woroniecki Dana McGregor Darcy Hibberd Emma Thomas Ginger Blum Jacqueline Waite Jane Patrick Kelly Bromley Lindsay Betts Liz Lorraine Stobbe Nancy Hamilton Paula Hamilton Sharon Smyth Availability: 1 2 3 4 5 6 7 8 9 10 N/A Response Time: 1 2 3 4 5 6 7 8 9 10 N/A Competence: 1 2 3 4 5 6 7 8 9 10 N/A Friendliness: 1 2 3 4 5 6 7 8 9 10 N/A Initiative / Creativity: 1 2 3 4 5 6 7 8 9 10 N/A Problem-Solving Skills: 1 2 3 4 5 6 7 8 9 10 N/A Overall Rating: 1 2 3 4 5 6 7 8 9 10 N/A Rate our services Rate any of our services you have used: Receptionists: 1 2 3 4 5 6 7 8 9 10 N/A Vacation-Planning Service: 1 2 3 4 5 6 7 8 9 10 N/A 24-hour Emergency Service: 1 2 3 4 5 6 7 8 9 10 N/A Back-up Agent: 1 2 3 4 5 6 7 8 9 10 N/A Accounting Department Helpfulness: 1 2 3 4 5 6 7 8 9 10 N/A Invoice / Itinerary / Reports: 1 2 3 4 5 6 7 8 9 10 N/A Overall Levels of Services: 1 2 3 4 5 6 7 8 9 10 N/A Rate our overall services What could we doing better?: Other Comments: Would you recommend North South Travel to your friends?: Yes No If not, your feedback is appreciated: Follow-up Call Please select if you would like a follow-up call from: Your account manager Agency General Manager Your Information (Please fill in the following if you've requested a follow-up phone call) *Full Name: *Email: *Phone number:
